![]() ![]() If you’re not getting a response after submitting contact forms, you can try reaching out to Facebook via email. To access your inbox, go to Page Settings > Page Support Inbox. You can view Facebook’s response in the Page Support Inbox. How to Get Help from Facebook with a Contact Form Select Help and Support from the account dropdown menu. Something Went Wrong Contact Formįor most users, the only way to get in touch with Facebook Help Team is through the Something Went Wrong contact form. Such forms include payments support for any issues with paying for ads, copyright report to report content that violates or infringes on your copyright, and trademark report to report alleged infringements on your trademarks.įor issues not covered in the forms above, there’s a more generic form you can use. Sadly, the support forms and Facebook chat support are only available for certain users or ad accounts, while the live chat might only be available during business hours.įortunately, Facebook has a number of specialized forms for common issues or questions that can be accessed by anybody. ![]() Live chat support in Facebook Business Help Center. ![]() The support forms in Facebook Business Help Center.How does one reach out to Facebook for assistance? There are a few ways to get in touch with Facebook customer support: Some Facebook Support contact options are not available to everyone and the Account menu hides the contact form. Here's the bad news - getting help from Facebook is not as straightforward as you think. You experience technical issues on Facebook.Your Facebook Business verification has failed.Your Facebook Page has been disabled without warning.Your Facebook Ads have been rejected or not delivered properly. ![]() You have been banned from using Facebook Message Tags.Below is a list of situations where you might need to contact Facebook: If you are using Facebook Messenger for business, you will likely find yourself in a situation where Facebook Help is needed. Plus, you will learn the dos and don’ts when contacting them. In this blog post, we’ll be answering questions like why you need assistance from Facebook and how to contact the Facebook Help team. Banned from using Message Tags or billed for a rejected ad? You should contact Facebook Support for help. ![]()
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